Kiwi Alarms LLC is a locally owned security alarm company in Reno, Nevada. Owner Scott Ferguson personally installs and services every system. We use text messages to make working with us easier — confirming appointments, reminding you before an install, and following up on a quote — so you are never waiting on a call back. This page describes our text-messaging program in full.
Consent is not a condition of purchase. You do not have to agree to receive text messages to get a quote, book a consultation, or buy any product or service from Kiwi Alarms LLC. If you prefer, we will happily work with you by phone call or email instead.
Your number stays with us. Mobile opt-in data and phone numbers are never shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes.
We collect consent to text you in two ways. In both cases consent is affirmative — you choose it; we never assume it.
Our contact form and quote and booking tools include an SMS-consent checkbox. It is always unchecked by default. Tick it if you would like text messages; leave it blank and we will use email or a phone call.
When you approve a quote online, or open Scott's digital business card after scanning his QR code, the page shows an SMS-consent box next to your phone number. The box is always unchecked. You enter or confirm your own number and tick the box yourself, on your own device; Scott cannot tick it for you. We record your yes together with the date, time, and the exact wording you agreed to. You can leave it unticked and still approve your quote and receive full service.
Because the two pages are used at different moments, each has its own consent with its own scope. The exact wording shown next to the unchecked box is:
We only ever text you about what you agreed to. If you consented on the quote page, you will hear from us about your appointment and service; if you consented on the business card, about your quote and service. Together, our messaging covers quote, appointment, and service updates, plus occasional follow-ups about your quote — nothing broader.
This is the exact wording that appears next to the checkbox on our website forms (shown here unchecked, as it always appears):
For every opt-in we keep the phone number, the date and time you consented, how you consented — which website form or which app page — and the exact version of the consent wording you agreed to. Opt-outs are recorded the same way and honored immediately. These records let us prove consent if a carrier or regulator asks, and make sure we never text someone who has asked us not to.
Messages are supported on major U.S. carriers, including AT&T, T-Mobile, Verizon, and their regional and prepaid affiliates. If your carrier is not supported, you will not receive texts from us.
Text messaging is covered by our Privacy Policy (see the SMS section) and our Terms & Conditions. Both are published on this website.
5150 Mae Ann Ave, Suite 405
Reno, NV 89523
Phone / text: 775-247-7782
Email: scott@kiwialarms.com
Owner: Scott Ferguson